Frequently Asked Questions

Do you need a reservation?

Yes, reservations are required to attend our facility. To book a tour please click the “Book a Tour” button on the right of the top menu.

 

When are you open/closed?

Kanaloa Octopus Farm is ONLY open for tours at the times of 10 AM, 2 PM, and 4 PM, with a private tour option at 12 PM. Reservations are required. Private tours must be booked at least 24 hours in advance.

Are you open on holidays?

Kanaloa Octopus Farm is closed on New Year’s Day, July 4th, Thanksgiving, and Christmas Day.

 

What is your refund/cancellation policy?

Cancellations must be made 48 hours in advance for a refund.

IMG_4519.HEIC

Do you offer discounted rates?

We currently offer a Kama’aina discount of 15% off normal ticket price, amounting to $7.50 off the adult tickets and $6 off children tickets. 

We are unable to process these discounts through our booking website, so we ask that you purchase the tickets for full price online, and when you arrive you may show us your state ID to confirm your residency. The discount will then be applied as a partial refund for the difference. Please note: The refund will take a few days to process.

 

Can I make a donation?

Yes, please click the “Donate” button at the top left corner of the page.

 

Is your facility indoors?

No, we are located outdoors. Our facility does feature a shade cloth to protect guests and staff from the sun, but we recommend dressing for warm, humid weather including hats, water bottles, sunscreen, and closed-toed shoes.

Do you have job openings?

We do occasionally offer positions at Kanaloa Octopus Farm. Please send your resume and contact information to info@kanaloaoctopus.com to be added to the list of candidates.

Do you accept volunteers?

At the moment, we do not accept volunteers, but please keep checking back for opportunities in the future.

IMG_4906.HEIC
IMG_3111.HEIC

How do you get your funding?

We are privately owned, with the majority of our funding coming from our tours and our gift shop. We do occasionally apply for grants.

 

Do you sell octopuses for food?

No, we are primarily a research facility studying the procedure for raising octopuses from the paralarvae stage to maturity.

 

Can I bring my GoPro/Underwater Camera?

Yes, we do allow technology with underwater capabilities. Please rinse your camera off with freshwater before having them enter the octopus tanks, and please only go wrist deep into the tanks. Beware- octopuses are thieves! They will try to take your technology. Please keep your belongings out of arm's reach of the octopus.

Is the facility wheelchair/walker friendly?

Regrettably, with the way our current facility is set up, it can be rather difficult (though not impossible) for guests with wheelchairs and walkers to navigate the farm. Upon entering the NELHA research campus, you will see the parking lot is paved asphalt, with a short dirt path leading up to the farm. The ground of our facility is crushed lava (gravel).  We do have space for wheelchairs/walkers to access the octopuses in the north row of tanks. We are currently working on moving to a new location that will be significantly more accessible for all!